The Meet-n-Greet is a great time to give me a copy of your keys. If I make special trips to pickup or return keys, I charge a Key Pickup/Return fee.
My key cabinet
Unless you ask to opt out, I keep your keys on file so they’re at-the-ready for current and future services. (I call this the Ready Key Program.)
I safeguard keys by tagging them using a coding system that it’s not easy for someone to connect a specific key to a specific name or address. I store keys in a locked cabinet – like the one on the right – that’s hidden in my house, and the key to this cabinet is also hidden. (My paper files about clients are in a locked vertical file in order to safeguard information, as well.)
When you return home, I’ll store your keys until:
- You wish to have me return for additional Service Periods.
- You arrange for repossession of the keys.
- You arrange for destruction of the keys.
If you opt out of having me hold on to your keys, there are several key exchange options:
- My preference is to return keys by personally delivering them to you (or your chosen representative). If I make special, out-of-my-way trips to exchange keys, a Key Pickup/Return fee may be assessed for each pick-up and drop-off attempt.
- You can use postal mail to send keys to me prior to any service period. I will return keys through the mail upon request, but please read the information in the Service Agreement (contract) about liability when keys are sent through the mail.
- We can use a key safe / lock box if you have one at your home instead. These are available from most hardware stores.
One of many styles of key safes / lock boxes.
